OUR INVENTORY:  Most of the items in our inventory are one of a kind or available in small quantities, which means items can sell out quick! We try our best to keep our inventory availability up to date, but please understand, since we displayed on several online platforms, there's a slight chance an item you have selected has already been sold. We know it's disappointing when this happens (we hate it too!) but, we'll let you know and immediately refund your payment.

PAYMENT:   We process securely through Paypal and accept Visa, Master Card and Discover - (We only ship to the US)     Payment error? ....Ughgh..  Don't you hate that?  If you are receiving one, more than likely it's a problem with the credit card information you've typed. The billing address has to match exactly what your bank has on file or it says NOPE!   Double check all of your information closely. Look for any typos and recheck those dates!

PAYMENT VERIFICATION:  There may be times when we will need to contact you to verify your purchase. Credit card authorization and address verification must be received prior to shipping any order so please make sure the phone number you provide is correct so there are no delays in getting your order out.

SHIPPING :  (Most items on our website can be shipped, however, some pieces that are large or fragile will need to be picked up at our Carbondale location)

We have a flat-rate shipping charge of $8.95 per order. (Up to 2 lbs)  Larger or fragile items needing more packing can be pickup up locally or we can give you a quote on shipping.   We usually need 1 day to process and pack your order and then ship out the following day. (Orders placed Friday will ship Monday excluding Holidays)  We ship packages during regular business hours Monday thru Friday by either US Postal Mail or UPS with tracking.   This doesn't include weekends or Holidays so be sure to take this into consideration when estimating an arrival date.   We know how excited you are to receive your purchase so if for some reason there is a delay we'll let you know!  To protect higher value shipments, any order over $75.00 will require a signature for delivery.

Sign up here to track the movement of your package with USPS - https://informeddelivery.usps.com/box/pages/intro/start.action

RETURNS:   We want you to be happy with your purchase so we will gladly issue "STORE CREDIT" for any unworn, unaltered, regular priced item (plus any taxes) that didn't work for you.  Item must be in original condition with our store tags attached. You will be responsible for return shipping (unless it is our error)   Package must be postmarked within 10 days of the date your order leaves our store so please inspect your items as soon as they arrive!

**Please be aware  - Discounted items, Earrings, Hats, Lotions, and Gift Cards are FINAL SALE and are NOT eligible for return.

If you have a return please use the bottom right icon here on our website to message us and we'll respond with instructions on how to proceed.